Shipping terms

Self-collection by the customer:

after placing an order, selecting the method of collecting the goods from the warehouse is possible. In this case, no costs are charged and the customer, when notified that the goods are ready and available, can go to the Gamma Zinken warehouse for collection (from 9.00 to 12.00 and from 14.00 to 17.00 from Monday to Thursday, Friday before 4.00 pm). With an autonomous collection, it is possible to pay at the time of collection and the possible methods are: Cash (up to a maximum of € 999.-) or debit card, or C.Credito (Visa or Mastercard)

Shipping by courier:

Shipping is possible throughout Italy except for smaller islands and disadvantaged locations such as Venice (Lido or City) or Livigno, in these locations we will make you a specific quotation based on the goods purchased. Shipments to CEE countries are always at a cost.

We charge a transport contribution that varies according to the weight (and dimensions) of the machine, considering the quality of our service is important, all shipments are insured.

Machines or parcels weighing more than 50 kg are shipped with a courier equipped with a tail lift that can be unloaded autonomously at curb level, this service is free.

If the destination of the shipment is a minor island or disadvantaged area, upon receipt of your order we will contact you and inform you of the actual cost of the shipment.

Postal parcels:

This system is used for shipments to disadvantaged locations such as the city of Venice, Livigno, or smaller islands, for shipments whose weight and dimensions allow it.

In this case, the cash on the delivery parcel is convenient and widespread, which we also ensure so that you have a greater guarantee on transport (in this case the insurance covers theft or loss but not the risk of damage deriving from transport).
The maximum amount of the shipment is € 700.00 including VAT, maximum weight Kg.20, and not volumetric.

More information on shipping methods:

¨ The order will be processed and delivered to the courier within 2 or 4 working days from receipt of payment except in cases of force majeure (couriers' strike, snow or traffic blockage, etc.): in this case, you will be promptly notified.

- Made-to-order products are shipped approximately 15 days after receipt of the order.

¨ Orders are processed from Monday to Friday, excluding public holidays and pre-holidays.